 |
Check that performance is improving and communicate the results
| Phase |
Activity |
|
MRR1
|
Monitoring,
measurement, auditing
and feedback
|
| Training for, planning and executing the organisation’s internal audit / verification programmes. |
| Communicating audit / verification findings and recommendations to relevant internal and external stakeholders, including those responsible for conducting the strategic and tactical review process. |
| Taking preventive, corrective and innovative actions as appropriate. |
| Consulting with stakeholders on performance and future challenges. |
|
|
MRR2
|
Tactical and
strategic review
|
| Reviewing strategies and tactical plans to assess their effectiveness and ability to deliver against the organisation’s vision and targets for sustainable development. |
| Reviewing audit / verification findings and recommendations. |
| Assessing any changes in stakeholder priorities and their implications for the organisation’s vision, activities, targets, processes, products and services. |
| Making recommendations to the next round of the organisation’s Strategic and Tactical Planning processes. |
| Making immediate amendments to Strategic and Tactical Plans to take account of changing circumstances and priorities (as appropriate). |
| Communicating the findings and recommendations from reviews to all relevant personnel. |
|
|
MRR3
|
Reporting progress
|
| Collecting information and data, agreeing the scope, media, audiences and levels of disclosure for reporting, distributing the reports through a range of communications channels. |
| Establishing or reinforcing mechanisms for handling and responding to stakeholder feedback on reports. |
|
|
MRR4
|
Assurance of
reporting
|
| Putting in place internal assurance and verification processes for reporting and undertaking an internal assurance / verification programme. |
| Agreeing the need for, scope and objectives of, and service providers to deliver, assurance and verification of reporting. |
| Working with external assurance / verification providers to achieve production of a favourable assurance / verification statement. |
|
|
|
