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SIGMA Project Guidelines Toolkit R&D streams Practical experience

information
Introduction
How to use
Foreword
Executive summary
SIGMA Principles
Management Framework
Introducing the tables
Four key phases
Leadership & vision
Planning
Performance review
Legal and regulatory
Actions & outcomes
Strategic planning
Tactical planning
Delivery
Monitor, review & report
Views on the Guidelines

  planning - initial performance review  
 PLANNING - initial performance review - P1
Key Questions ‘Where are we now?’
Alignment with principles Organisations should ensure that:
  • They have reviewed their current levels of performance against the organisation’s vision, mission and operating principles, and have prioritised the actions they need to take to correct any shortfalls in performance and implement urgent action where performance falls far short of the required levels.
    When To inform strategic and tactical planning and the organisation’s vision for sustainable development.
    Who Project Champions, Senior Management Team, SIGMA Implementation Team.
     Scoping, preparation and training for the performance review
    Key activities
  • Preparing and scoping the performance review, including any training of review team deemed necessary to ensure an effective review process
    Suggested resources
  • SIGMA Business Case Tool
  • SIGMA Performance Review Tool
    Outcomes & outputs
  • Training of performance review team
    document Process mapping exercise
     Conducting the performance review
    Key activities
  • Conducting the performance review, including:
    -Mapping of key processes and management practices
    -Analysing existing decision-making processes
    -Analysing market and supply chain data and conditions
    -Assessing risk and opportunity
    -Reviewing governance structures and processes
    -Benchmarking performance against leading organisations or peer group
    -Analysing performance review data
  • Generating and communicating the performance review report
    Suggested resources
  • SIGMA Performance Review Tool
  • SIGMA Risk and Opportunity Guide
  • SIGMA Guide to Stakeholder Engagement
  • SIGMA Supply Chain Management R&D report
  • PD 6668 Managing risk through corporate governance www.bsi-global.com
  • Business in the Community Index of Corporate Engagement www.bitc.org.uk
  • 'Sustainability Reporting Guidelines' Global Reporting Initiative (August 2002) www.globalreporting.org
    Outcomes & outputs
    document Performance review report
    document Initial implementation project management plan
     Involve stakeholders in performance review
    Key activities
  • Conducting stakeholder engagement (including planning of engagement and staff interviews)
    Suggested resources
  • SIGMA Guide to Stakeholder Engagement
  • AA1000 Framework
    Outcomes & outputs
  • Stakeholder dialogue
     Key Issues
      Useful documents:
    The information required to conduct an effective initial performance review will have to be sourced from representative business unit(s) according to the scope of the review process. It may be necessary for the organisation ’s implementation team to support their requests for documents and information with a rationale. Potentially useful information for the performance review process would normally be expected to include (but is not limited to):
  • Published policies/mission/values/principles/codes of conduct statements
  • Output of any ‘corporate values identification’ exercise
  • Output of ethical analysis/current public relations campaigns/opinion poll feedback
  • Brand management reports and plans and existing business planning processes and parameters (i.e. time horizons, scope, who was involved etc.)
  • An understanding of who champions sustainability at what level within the organisation
  • Any existing procedure or initiative to incorporate sustainability into decision-making
  • Relevant tools, management systems, practices and pro c e d u res already in use (green accounting, The Natural Step, scenario planning techniques, back-casting techniques, etc.)
  • Results attained from the use of the SIGMA Performance Review Tool
  • The rationale for selection of scope of the organisation’s suggested implementation of the SIGMA Guidelines (biggest risk, most exposure, highest profile, most re p resentative operational unit for implementation programme, etc.)
  • Assessments of the environmental, social and economic aspects of activities, products and services within the implementation project scope
  • Assessment of current (known) environmental, social and economic impact profile
  • Resource consumption records and resource management practices
  • Relevant policies (i.e. transport, equal opportunities, socially responsible investment policies, etc.)
  • Existing risk assessment exercises and records (exposure to liability/ethical or value shortfall)
  • Current supply chain strategy/management/evaluation/profile
  • Assessment of team and resources required to rollout implementation
  • Existing management systems, certification and assurance
  • SWOT/PEST analysis for organisational sustainability
  • Stakeholder identification and analysis (priorities/views/influence)
  • Opportunities for performance improvement
  • Any legal and regulatory compliance records and established management practices (including self-regulatory issues and relevant corporate standards)
  • An initial evaluation of the organisation’s alignment with the SIGMA Guiding Principles and/or other principles adopted by the organisation
  • Expected changes in regulations/stakeholder views and priorities
  • Appropriate performance records
  • Reporting and communications (including accountability policy and procedures)
  • Emergency planning and response/crisis management/business continuity procedures
  • Proposed and current boundaries of responsibility (including any areas of significant influence, beyond strict definitions of management control) and a defensible rationale for them.
     

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