The Sigma Project

Introduction How to use Foreword Executive summary SIGMA Principles Management Framework Introducing the tables Four key phases Leadership & vision Planning Delivery Change management Management Internal controls Monitor, review & report Views on the Guidelines

Delivery

diagram of delivery phase

Improve performance

Phase

Activity

Change
management

Agreeing and implementing change management approach / methodology (e.g. evolutionary change / revolutionary change / paradigm shift).

Management
programmes

	Evaluating existing process management and opportunities for process improvement.
	Agreeing, prioritising and establishing management programmes to achieve short, medium and long-term goals.
	Agreeing roles and responsibilities for specific management programmes.

Internal controls and
external influence

	Establishing / refining internal controls and reviewing their effectiveness over time.
	Reviewing and refining corporate governance arrangements and performance.
	Identifying opportunities where the organisation can influence external bodies and create a more positive enabling environment for business sustainability.
	Developing supply chain management, evaluation and partnership approaches.

© 2001-2006 SIGMA Project

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