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DELIVERY - management programmes - D2
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Key Questions
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‘What management programmes do we need to deliver to ensure that our strategic and tactical objectives are met?’
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Alignment with principles
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Organisations should ensure that:
| The implementation of their management programmes is in line with their vision and mission for sustainable development and any other operating principles they have chosen to adopt. |
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When
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Throughout the implementation process and beyond.
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Who
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Project Champions, Board Members and Senior Management Team, Implementation Team.
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Process management and improvement
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Key activities
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| Establishing, reviewing and/or refining process management to ensure alignment with organisational vision |
| Identifying and implementing process improvements in line with the organisation's vision for sustainable development |
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Suggested resources
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| Process flow and process mapping software |
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Outcomes & outputs
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Process management/process improvement report |
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Prioritisation of management programmes and key performance indicators (KPIs)
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Key activities
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| Agreeing, prioritising and establishing management programmes to achieve short, medium and long-term goals |
Note: For many organisations with existing management programmes and practices much of the work at this stage may have already been undertaken through existing initiatives and management systems. However, it is important to ensure that, such work is integrated under SIGMA, there are no gaps in management programmes that may lead to problems in achieving the organisation's vision
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Suggested resources
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Outcomes & outputs
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Prioritised, established and documented management programmes and their alignment to organisational vision, mission, adopted operating principles, strategies, objectives and targets |
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Roles and responsibilities
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Key activities
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| Agreeing roles and responsibilities for specific management programmes - in line with skills and competence requirements - and undertake training and awareness programmes as required |
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Suggested resources
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| Investors in People |
| Organisation's training needs analysis |
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Outcomes & outputs
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Organisational charts clearly illustrating the roles, responsibilities, reporting and communication lines and authority to deliver and manage the organisation's management programmes |
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Management programme delivery
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Key activities
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| Delivering management programmes |
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Outcomes & outputs
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Record of activities undertaken and their impact on performance |
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Key Issues
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Useful documents:
| Existing process and information flow diagrams |
| Documentation and records on existing process mapping, management and improvement programmes or initiatives, including any information on their effectiveness |
| Information on existing business management systems and programmes |
| Organograms illustrating the roles and responsibilities of personnel |
| Initial performance review report/compliance report/actions, impacts and outcomes report/governance reviews |
| Strategic and tactical plans and supporting information |
Real-world tips:
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Organisations should ensure that their management programmes are prioritised to address:
| - | The significant sustainability impacts and outcomes identified earlier in the implementation process |
| - | Situations where legal and regulatory compliance are at risk |
| - | Situations where a high level of organisational risk or opportunity has been identified. |
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